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Call us if you have any questions or want to use our services
Please contact us:
fixed line calls and mobile
mobile and international calls
select Contact, and then Call consultant directly
Fees for calls to TeleMillennium from fixed-line and mobile phones are in accordance with the operator's price list. To ensure comfort in using our products and services TeleMillennium Consultants stand by to assist Clients on a 7/24 basis. TeleMillennium provides security of the transactions by using a combination of Client ID (MilleKod) and access password (P@ssword 1 or Mobile Password), which are entered on the phone.
Do you use the Very Helpful Package? In case of emergency, call the Europ Assistance Emergency Center: (+48) 22 203 75 00 (fee in accordance with the operator's price list).
Only MilleKod and P@ssword 1 (or Mobile Password) are required to log in to automatic service system.
The current IVR service supports innovative category selection by using spoken instructions to improve efficiency of service and ease of navigation, complementing standard keyboard selection of appropriate items.
To log in to the telephone service for Firms, you should use Telekod and numbers from the account.
Telecode can be set up in any branch.
Speaking to a consultant will enable you to get information about our products and services and to order financial transactions involving your banking products.
The numbers that are visible while conversations are:
If you call 801 331 331 from a fixed line phone, the cost of the call shall be according to the rates charged by the operator.
In TeleMillennium you can quickly check your balance account. You don't even have to wait for our consultant. Simply call us from your phone (number registered to SMS P@sswords), select 2, enter your MilleKod login and P@ssword 1. You will immediately hear your available amount.
The Bank's call centre can provide information about the Bank's products and services, inform about location of a branch or an ATM, take a credit card application.
In case of retail banking (phone no. 801 331 331) the system requires MilleKod and P@ssword 1 (or Mobile Password). Business Clients (phone no. 801 31 31 31) log on with Telekod. Access to TeleMillennium should be activated in a Bank Millennium branch.
In tone-dial mode a specific tone is assigned to each phone key. If the tone dial mode is on - then after pressing a key (e.g. 1) you will hear a sound - tone in the speaker. Some handsets can be switched from pulse to tone dial (PULSE/TONE switch). Calls to TeleMillennium require a tone-dial phone.
Go to any Bank Millennium branch and sign the agreement. In the branch you will get the MilleKod and P@ssword1; if you are a Business Client you will be given a Telekod number.
Yes, placing instructions with a Consultant is safe because Bank Millennium uses diversified Client verification systems. Each Client has own telephone service access passwords, which must be given to log on to TeleMillennium. Before ordering an account transaction the Client will be additionally verified by the Telephone Consultant.
Report a stolen/lost card by calling 22 598 41 14 or after putting a call to TeleMillennium 801 331 331 from the automatic menu select the option 1 - Cards cancelling and activation. The lines for lost/stolen cards are available 7/24.
In order to activate or change the phone number for SMS P@sswords, go to the nearest Bank branch. During one short visit we will add your phone number for SMS P@sswords in the Bank system.
