More and more business clients in Bank Millennium

The number of 150,000 active micro business clients was reached by the bank at the end of May, thus confirming a threefold increase in acquisition and improving indicators of positive recommendations among clients. The bank can boast that the number of active micro business clients has been changing much more dynamically in recent years. We achieved an increase of 50 thousand active clients three times faster than in previous years.

- Good results in the business segment are primarily the result of effective digitalisation of our offer and processes, aimed at acquiring newly opened companies, which are effectively supported by a team of remote Biznes Experts. We are glad that we not only attract clients, but also meet their high expectations by offering them modern and convenient digital solutions. We can boast of high client trust and increasing satisfaction with our services, which are available in both traditional and digital channels. This is confirmed, among others, by the high position of the "Company-Friendly Bank" ranking and client satisfaction surveys. The referral rate of corporate clients is one of the highest on the market and has doubled over the last 5 years to 44%. We are extremely proud of this – says Anna Wydrzyńska-Czosnyka, Head of the Biznes Clients Sub-unit at Bank Millennium.

- Acquiring active business customers is also a priority in digital campaigns. We listen to the voice of customers and deliver dedicated promotional offer that, while responding to the needs and expectations of entrepreneurs, at the same time motivate customers to actively use the business account. Social Security transfers, transactions with a company debit card or use of a mobile application are such examples of activities for which a new micro business client can receive very attractive bonuses and rewards – adds Łukasz Dąbrowski, Head of the Internet Sales and Acquisition Team at Bank Millennium.

Over the last two years, Bank Millennium has significantly expanded the range of additional services to the Mój Biznes account. It focused on the most useful ones. Most of the solutions are available online and from the first day of the company's operation. Biznes clients can choose an accounting service, a payment terminal on their phone, the possibility of opening an online store or a payment gateway. People who just want to open a sole proprietorship can do so by filling out an application online or in the bank's mobile app. Active corporate clients can also benefit from a fully remote credit process, in which they can submit an application and sign a cash loan agreement in just a few minutes without additional financial documents. This solution has largely contributed to the 5-fold increase in the value of loans to entrepreneurs that the Bank has recorded in the last 5 years.

Entrepreneurs who open Konto Mój Biznes account remotely can count on a bonus - up to PLN 1000 refund for transfers to ZUS as part of the "Poczuj sport w biznesie". Maintaining Konto Mój Biznes in the "Postaw na Biznes z Bankiem Millennium" promotion is free of charge for 2 years, as well as online transfers in PLN and EUR to EEA countries and SEPA transfers.

Dynamic changes in the Biznes Clients area are implemented as part of Bank Millennium's current strategy “Inspired by people", which is valid until the end of 2024.

More information on the promotion at www.bankmillennium.pl.