Step 1: Fill out the Incident report form in accordance with the guidelines and sign Statement of the person reporting insurance incident.
Step 2: Collect the remaining necessary documentation, which varies depending on the type of insurance incident, together with the above-mentioned forms (for the list of documents see the General Terms and Conditions of the Insurance).
Step 3: Submit the required documentation to the nearest branch of Bank Millennium.
In the next step, employee of the Bank’s Head Office prepares and submits to PZU a complete set of documents and cancels the standing order for premium collection. PZU Życie SA submits to the Bank the indemnity decision, which should be taken within 30 days from the day on which the report is received. If there are doubts as to the indemnification, the Insurer has 14 days from the date of clarification of these doubts for payment of the indemnity.
If decision on payment of indemnity is positive, in case of permanent incapacity for work, funds are transferred onto the customer’s account or credit repayment. In case of demise, funds are transferred for credit repayment, whereas the surplus funds above the credit debt balance are transferred to the person with valid court confirmation of acquisition of inheritance.
Note: Permanent incapacity for work means total inability to perform any paid work in any profession and inability to live without assistance, in consequence of an accident, occurring – and continuing for longer than 180 days – within the period of PZU Życie SA’s liability.
